Tag: customer relationship management

Customer Success: Key Driver for Growth of On-Demand Digital Agencies 

According to the Holmes-Rahe life stress inventory, being fired at work comes at position number eight on a list of 43 most stressful life events. The dreadful dismissal notice is a difficult experience, on both ends – for the manager giving it, and for the employee receiving it. However difficult it may be, it signifies a change of circumstances everyone needs to address. Businesses are driven by their customer success, and when a customer needs an alternative to how things have been done in the past in order to grow, project halt and people need to be let go. It’s a tough call for the company and for the people, but customer success needs to be given its due attention.

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